Refund policy

 

Returns & Refunds

At Flynt, all pieces are thoughtfully created to order, tailored specifically to your event and your vision.

For this reason, we do not offer a standard return period. Once your order has been approved and confirmed through our standard confirmation process, it is considered final. We are unable to accept returns or offer refunds for any change of mind, as all products are customised and produced exclusively per order.

We encourage you to review all details carefully during the proofing and confirmation stage to ensure everything is exactly as you envision.

If you have any questions regarding your order, you can contact us at admin@flyntmade.com.

Damages and issues

Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged, or if you receive the wrong item. We will assess the issue and correct it to the best of our ability.

Exceptions / non-returnable items

As all Flynt products are custom-made to order, we do not accept returns or offer refunds once an order has been confirmed.

However, if your order arrives damaged, defective, or does not align with the approved design or agreed specifications, please contact us within 48 hours of delivery. Where applicable, we will offer a suitable remedy, which may include a replacement, repair, or refund.

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Due to the customised nature of our products, we do not offer exchanges once an order has been confirmed. If there is an issue with your order, please contact us so we can assist accordingly.

Refunds

Refunds are only issued where required under applicable consumer protection laws, such as in cases where an item is defective or does not meet the agreed specifications.

If a refund is approved, we will notify you once your item has been assessed. Approved refunds will be processed to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at admin@flyntmade.com.