Shipping policy

We are based in South Africa and ship nationwide.

Because all of our products are made to order, please read the information below carefully before placing your order.

Order Processing Time

All items are custom-made and require production time before shipping.

Production time:
2-10 business days (depending on the product and order complexity)
Production time starts only once:
- Final artwork is approved, and
- All required custom information has been submitted.

Please note that weekends and public holidays are not counted as business days.

We currently ship within South Africa only.

Once your order is complete, it will be dispatched via a trusted courier service.

Estimated delivery times after dispatch:

Delivery times are estimates and may vary due to courier delays, weather conditions, or regional access.

Shipping fees are calculated at checkout based on:

Any applicable shipping costs will be clearly displayed before payment is completed.

Once your order has been dispatched, you will receive:

Please allow up to 24 hours for tracking information to update after dispatch.

Customers are responsible for ensuring that:

We are not responsible for delays or losses caused by incorrect or incomplete address details.

If a parcel is returned to us due to an incorrect address, re-shipping fees will apply.

If you require an order urgently (for weddings or events), please contact us before placing your order.

Rush orders are subject to:

While we do our best to meet all timelines, we cannot be held responsible for delays caused by:

We appreciate your patience and understanding in these cases.

Please inspect your order upon delivery.

If your parcel arrives damaged or incomplete:

Claims submitted outside this timeframe may not be accepted.

If you have any questions regarding shipping, please contact us at:
admin@flyntmade.com